Items ordered arrived 3 weeks late. Customer service non existent!
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by Oliver, 30 November 2007
Poor Service, poor quality product !! nothing else to say.
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by Karlpan, 14 February 2007
I am very pleased with the service I received with Auravita. I ordered Sunsense Daily Face SPF 60 in the morning. I received the confirmation of the order and I was amazed with the speed of the delivery. I received it the next day! Also the website is very very easy to use and I would like to recommend it to everybody.
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by Benie, 14 February 2007
Ordered some Bodywash online on the 6th of Feb estimated delivery date was the 9th. Recieved on the 8th with thanks. Quick Delivery and the customer services team were very helpful when I called to confirm product description and delivery as the product was no longer carried by local pharmacy. Will definately shop again.
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by Lucile, 05 February 2007
I just wanted to say how pleased I am with ordering from your website. I desperately needed some Potter's Acidosis which is not carried here in the US. Most other sites wanted outrageous amounts to ship even just one bottle. You, however, charge fair prices for your merchandise AND shipping- thank you! I will be sure to let my friends who also use this remedy to purchase from you. Your turnaround rate on my order was fantastic- it arrived today. Great service!
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by Unhappy, 23 January 2007
Quick enough to take the money, but the question is do they deliver via north pole? Items shown as in stock but not received yet - been waiting month.......need i say more
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by Susan, 19 January 2007
I ordered some Kudzu on Tuesday morning, and it said to expect delivery by Friday on the screen, so I was very happy that it actually arrived in the post the next day on Wednesday!! Not often that happens, so I was impressed.
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by Louise, 26 August 2006
I ordered some baby supplies from auravita, and the next day received an email telling me they had a security breach: Quote:
During security checks we have found that a malicious hacker managed to penetrate a single page in our secured website for a short period of time.
As a precaution, we suggest that you carefully check your credit card statement, and inform your credit card company of any possible unauthorized transactions.
.End Quote.
Not recommended by me!
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by Cathy, 18 February 2006
I ordered two products both showing as in stock First arrived no problem. Waited another week for second product (zinc) to arrive when it did it was not what I had ordered (sent me tablets but ordered capsules) I now have to return the tablets to auravita before they will send out the capsules. They are unable to confirm if they have the capsules in stock! Not very impressive do not use if you require products quickly!
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by Sharon, 06 January 2006
I ordered nopal cactus capsules. I was sent an e-mail to verify my order and again to tell me the order was dispatched. I recieved my order within 3 days. Excellent service!
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by Notahappyshopper, 22 December 2005
Ordered Make up as a Christmas present which was showing as in stock, was told to expect delivery 14th Dec, then received email to say delayed until 15th Dec, then email to say 18th Dec, another email to say 6th Jan then another to say 23rd Jan. I think someone is having a laugh, as you would expect I now have to shop elsewhere. Internet site was still showing as in stock right up until 21st Dec. Won't be shopping here again!
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by Gordyboy, 18 May 2005
I recently ordered Listerene Oral Strips and was impressed at the ease of the ordering process and speed of delivery. I ordered one day and they arrived the next, will definitely use again, many thanks
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by Mmcmlc, 29 January 2005
Ordered goods on 20/01/05 said they would be despatched on 25th it's now 29th and nobody gets back to you
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by Diane167, 23 November 2004
I wished to purchase Amalgam Blocker Toothpaste. This was shown as being available, but when I selected 'buy it now' this product was not listed and attempts on 'search' showed no listing for this product. I went back to the previous page and clicked on the product information for Amnalgam Blocker toothpaste. This then brought me to the home page with no details at all given for this product. Very very frustrating.
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by Sally, 05 October 2004
I bought some Kanebo Cosmetics Eye Brush and shadow from Auravita, and was very impressed. they have a really good range. Great price, great delivery - will definitely use again.
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by Interkriti, 01 October 2004
Live on the Greek island of Crete where I have missed my cosmetic products from home and have stocked up each visit to UK. Discovered Auravita and am most impressed. Products clearly listed with detailed information. Pricing very competitive and delivery (2 orders so far) fast and efficient. Excellent!
